Last updated: July 2026
Information We Collect
When you place an order with Color of Soul, we collect the details you provide at checkout: your full name, email address, phone number, and delivery address (street, city, state, and PIN code). We do not require you to create an account, and we do not store any payment card details — all payment processing is handled securely by Razorpay, our third-party payment gateway.
How We Use Your Information
- To process and fulfil your painting order
- To send order confirmations, dispatch updates, and delivery notifications
- To respond to enquiries you send through our contact page
- To meet legal, tax, and accounting record-keeping obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Payment Security
All payments are processed directly by Razorpay under PCI-DSS compliant infrastructure. Your card, UPI, or net-banking details are never transmitted to or stored on Color of Soul's own servers.
Data Retention
We retain order records for as long as necessary to fulfil the order, resolve any disputes, and comply with applicable tax and accounting laws.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the details on our Contact page, subject to our legal obligation to retain certain transaction records.
Cookies
Our website may use essential cookies required for the site to function correctly. We do not currently use third-party advertising or tracking cookies.
Contact Us
For any privacy-related questions, please reach out via our Contact page.